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We are Citizens Advice. We are the people’s champion.
We are Citizens Advice. We are the people’s champion.
We’ve been around for 85 years helping people solve problems.
Eleanor Sutherland
Jan 31
Radio Teleswitch Meters — and why they’re on their way out
Radio Teleswitch Meters — and why they’re on their way out
Radio Teleswitch (RTS) Meters are energy meters that let electricity suppliers switch between different tariff rates using long wave radio…
Colin Griffiths
Feb 5
Single parents and rising debts: a growing crisis
Single parents and rising debts: a growing crisis
Our data reveals a troubling picture for single parents in debt. They’ve long been disproportionately affected by debt, but our data shows…
Ella Seabrook-Wafer
Feb 3
2024 at Citizens Advice
2024 at Citizens Advice
The end of the year is a great time to reflect on what has happened and it’s been a busy year at Citizens Advice.
Emily Nix
Dec 19, 2024
Our Data
Cost-of-living pressures aren’t easing
Cost-of-living pressures aren’t easing
Sarah’s story
Victoria Anns
Feb 15, 2024
Samuel
Samuel
Crisis on top of crisis
India Walden
Jan 18, 2024
Graham
Graham
The numbers behind the stories
Emily Lynn
Dec 14, 2023
The November Cost of Living payments gave some relief — but can’t fix a deeper problem
The November Cost of Living payments gave some relief — but can’t f...
Half of the people we help with debt advice are in a ‘negative budget’, where their income can’t cover their essential costs.
Jonny Tatam-Hall
Dec 13, 2023
Can big data solve big challenges in the energy system?
Can big data solve big challenges in the energy system?
The energy system faces some major challenges, from climate change to the cost-of-living crisis. To tackle these issues we’ll need to use…
Tilly Cook
Nov 30, 2023
What else are we talking about?
More harm than good? The use of sanctions in the Universal Credit system
More harm than good? The use of sanctions in the Universal Credit s...
What are sanctions?
Liam Burke
Apr 7
School holidays on a budget
School holidays on a budget
School holidays are an exciting time for children, but they can be difficult to plan if you’re a parent on a budget. From balancing child…
Lauren Feast
Apr 7
On a heat network? Citizens Advice can help
On a heat network? Citizens Advice can help
Today Citizens Advice launches a brand-new advice service, offering tailored support for heat network consumers. Until now people who heat…
Alexander Belsham-Harris
Mar 31
Keeping up momentum towards better energy supplier customer service
Keeping up momentum towards better energy supplier customer service
Our quarterly customer service ratings for energy suppliers were published today and show a welcome trend — energy supplier performance is…
Alexander Belsham-Harris
Mar 27
Let’s talk about debt
Let’s talk about debt
How can you get support?
Cara Lewis
Mar 24
Race against time: how short deadlines to return PIP forms are harming disabled people
Race against time: how short deadlines to return PIP forms are harm...
I was baffled when I received my Personal Independence Payment (PIP) review letter.
Victoria Anns
Mar 12
Why Third Party Intermediaries are more important than ever
Why Third Party Intermediaries are more important than ever
The cost of doing business is taking its toll. Small business confidence has hit the lowest point ever recorded outside of the pandemic…
Maisie Gibson
Mar 7
How to be a good statutory consumer advocate: lessons I’ve learned along the way
How to be a good statutory consumer advocate: lessons I’ve learned ...
Once a policy wonk, always a policy wonk? That’s what I thought my path was but that changed after taking over the management of Citizens…
Gillian Cooper
Mar 6
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