Marios Leptos, Head of Citizens Advice Witness Service

When we first started running the Witness Service in 2015 the number of defence witnesses we supported was very low and many of the defence community I spoke to either didn’t know about our service or thought that we were a prosecution only service. Now, 2 years later, we’re supporting almost 400 a month and…

Marios Leptos, Head of Citizens Advice Witness Service

It doesn’t seem that long since I was announcing the changes to our service and explaining how it would benefit witnesses across England and Wales in the first edition of Best Evidence. Nine months on, we’ve made big changes and we’re busy bedding them in. Where we are now On 25 April 2016 we went…

Marios Leptos, Head of Citizens Advice Witness Service

The Witness Service are excited to announce a new partnership with local Citizens Advice in Caerphilly and Gateshead. These local Citizens Advice have been contracted to provide initial contact services to witnesses, streamlining our support offer so that witnesses and partners have one clear way to get in touch with us initially (one telephone number…

Marios Leptos, Head of Citizens Advice Witness Service

When Citizens Advice took over the Witness Service in April 2015 top of the ‘to do’ list was to implement a new outreach service for all vulnerable and intimidated witnesses across the country. The Witness Service already supports witnesses at court buildings across England and Wales, so extending this service to deliver pre-trial support away…

Marios Leptos, Head of Citizens Advice Witness Service

The next couple of months will be exciting ones for the the Witness Service as we implement changes to improve the support we offer

Marios Leptos, Head of Citizens Advice Witness Service

When we took over the Witness Service in April, we committed to making enhancements to create an even better service for witnesses across England and Wales. Over the last couple of months a group of staff and volunteers, guided by the responses to internal and external consultations, have been examining what this might look like in practice.