Xanthe Couture, Policy Manager Post and Telecoms

Helping consumers understand their rights when shopping online and sending gifts and post this Christmas.

Xanthe Couture, Policy Manager Post and Telecoms

As the holiday season fast approaches, consumers should be able to trust the gifts they send will arrive on time and in good condition and that deliveries will be made as expected. There is also ever increasing competition and choice in the parcel market, which should mean people get a fair deal and reliable parcel…