Hamse Yusuf, Policy Research Intern, Consumer and Public Services

Since the FCA stepped in to regulate payday loans, an increasing number of people have been turning to rent to own shops and getting into problem debt as a result. Our new research looks into what is causing those problems. What is rent to own? Rent to own companies sell household electronic items through expensive…

Fiona Seymour, Welfare Benefits - Expert Advice Team

Government must raise its game on explaining the impact of new welfare legislation to Parliament and the public

Joe Lane, Policy Researcher

This year marks a turning point in the story of debt in the UK. Since the financial crisis public policy debate has been dominated by discussion about government debt and the budget deficit. At the same time household debt, as a proportion of income, has been falling. New research from Citizens Advice shows that trend…

Imogen Parker, Senior Policy Researcher

If we’re serious about tackling domestic abuse, we need to think about the role of friends and family

Hugh Stickland, Chief Economist

Whilst the Summer Budget provides help to the low paid, those at the sharp end of welfare cuts will really struggle.

Kayley Hignell, Head of policy: Families, Welfare and Work

This blog has been written by our Families, Welfare and Work policy researchers, Thomas Brooks and Kayley Hignell.  “Labour Market economics is back!” declared Professor Alan Manning at a Treasury conference earlier this month. And he’s right.  With the UK’s GDP enjoying 18 months of quarterly growth, much of the debate – amongst real people,…

Liz Coll, Policy Manager

How can consumers buying products from foreign markets be confident of getting refunds, delivery and redress if things go wrong?  Even in the single market of the European Union (EU), consumers remain far less confident about buying online goods and services from sellers in other EU countries as opposed to domestically.  This then impacts on…

Xanthe Couture, Policy Manager Post and Telecoms

Twenty years ago the first online transaction took place, forever changing the way we shop today. UK shoppers have embraced online shopping like digital ‘ducks to water’. Consumers in the UK are more likely to shop online than those in any other European Union country, and in 2012 the Office of Communications, Ofcom reported that…

Toby Brown, Senior Advisor to the Chief Executive

A year ago, when Ed Miliband announced his energy price freeze policy at Labour party conference, he put energy consumers in the eye of the political storm. One year on and the debate on the energy market continues to rage. Although the economy is now growing, household budgets are still very tight for millions of…

Katie Shaw, former Senior Policy Researcher

As summer draws to a close, and local authorities are beginning to review their council tax support schemes for 2015, we have identified some interesting ways councils have been using their new responsibilities to help local residents meet their council tax liabilities. In the 2010 Spending Review, the Government announced plans to abolish council tax…