Hamse Yusuf, Policy Research Intern, Consumer and Public Services

Since the FCA stepped in to regulate payday loans, an increasing number of people have been turning to rent to own shops and getting into problem debt as a result. Our new research looks into what is causing those problems. What is rent to own? Rent to own companies sell household electronic items through expensive…

Adrian Galvin, Campaigns Officer

To mark the start of Scams Awareness Month, an annual consumer campaign led by Citizens Advice, trading standards and other partners, Adrian Galvin, Campaigns Officer at Citizens Advice, highlights the importance consumers listening to their gut feeling.

Beth Foley, Senior Policy Researcher

New Citizens Advice report ‘Going Solo’ explores the experiences and journeys of self-employed people.

Imogen Parker, Senior Policy Researcher

If we’re serious about tackling domestic abuse, we need to think about the role of friends and family

Hugh Stickland, Chief Economist

Our impact report demonstrates our considerable value to society. But how do you measure the impact and value of Citizens Advice? Through using robust evidence, credible assumptions and truly understanding the difference we make.

Gillian Guy, Chief Executive

Our impact report demonstrates our value to society is considerable and unique: we benefit individuals, we save government money and we create wider public value.

Alison Blackwood, Senior Campaigns Officer

Find out more about our work on self-employment and let us know how we could provide fairer support and security to those who want to start out on their own.

Emily Jeffrey, former Senior Campaigns Officer

When you become a campaigner for Citizens Advice the scale of everything seems to increase exponentially. You might be used to tackling one problem at a time but suddenly you’re faced with 6.6 million. That’s the number of problems we dealt with in 2012/13. You might have been focused on trying to resolve one specific…

Peter James, Impact Evaluation Analyst

Peter James tells us about the impact the Citizens Advice service makes to people’s lives.