Xanthe Couture, Policy Manager Post and Telecoms

Helping consumers understand their rights when shopping online and sending gifts and post this Christmas.

Lynn Collie, Research and Campaigns Coordinator at Citizens Advice West Berkshire

As another busy Scams Awareness Month draws to a close, Richard Benyon MP will today meet his local Citizens Advice to show his support. Lynn Collie, Research and Campaigns Coordinator at Citizens Advice West Berkshire looks at the importance of partnerships, formal and informal, with MPs, trading standards and the public, in combatting scams.