Emma Wilkinson, Senior Employment Expert

Commons Justice Committee report finds that the introduction of employment tribunal fees has had a significant adverse impact on access to justice for claims with merit and recommends urgent reduction in fees

Zoe Guijarro, Policy Manager (Renewable Heat & Community Energy)

In April Citizens Advice joined forces with the think tank IPPR to hold an event discussing the potential benefits and opportunities for communities interested in generating their own energy. It was an opportunity for practitioners to share their experiences, highlight the challenges that recent changes in policy have brought and identify solutions to take community…

Tom MacInnes, Head of Data Analysis

Around 1.6m people in the UK are in temporary work. Is the nature of temping changing?

Katherine Vaughan, Policy Researcher

If domestic abuse victims are going to receive the help they need, it’s vital service providers understand how domestic abuse relates to other problems

Steven Law, Policy Researcher

New Citizens Advice analysis highlighting the significance of income and employment insecurity in the labour market

Thomas Brooks, Policy Researcher

Four lessons on consumer experiences in the first year of pension freedoms The freedoms introduced for private (defined contribution) pension last April provided unprecedented flexibility for millions of consumers. As a consumer champion, we want to understand how the new changes are working for consumers. We have today published new research that shows how consumers…

Chris Freed, Head of Volunteering

Over 23,000 people volunteer for Citizens Advice. This Volunteers’ Week (1-12 June 2016) we’re going to meet 12 of them!

Behavioural Insight Team

This is a guest post by Behavioural Insights Team, a social purpose company jointly owned by the UK Government, Nesta, and their employees. We recently commissioned the team to examine how our approach to consumer policy and protections might differ if we took behavioural insights to heart – you can read their conclusions in their report,…

Kayley Hignell, Head of policy: Families, Welfare and Work

Find out why the government’s announcement on job adverts this week is a big deal and how our research contributed to this.

Ben Whitham, Policy Researcher for Consumer & Public Services

Yesterday Theresa May highlighted poor police responses to domestic abuse; at Citizens Advice we see first hand the harm this causes.